Who we are


Jaclyn Knight | Founder & Director

Jaclyn is a self-professed, perpetually-curious pest–a seeker and explorer—that annoying person who always wants to understand ‘why’ and to find a better way of ‘how’! She has a keen interest in social innovation and has worked in the guise of many different professional roles but the common thread has always been creating positive outcomes for people, particularly in bringing diverse groups together to create something different, something better or something new. Jac doesn’t believe in innovation behind closed doors, instead she believes that everyone should be invited to discover, design and develop solutions to real and pressing issues that affect us all. Her mission is to deliver positive, tangible and sustainable outcomes that everyone benefits from—innovation created for people and communities, by people and communities: Innovation, Man Made.


Roland Harwood | Associate Director

Roland Harwood was Co-founder and Managing Director at 100%Open, the global open innovation agency–a spin-out from NESTA, the UK Innovation Agency and Investment Fund, where he was Director of Open Innovation. Graduating with a PhD in Physics from Edinburgh University, he has held senior innovation roles in the public and private sector. In addition has worked with hundreds of start-ups to raise venture capital and commercialise technology. He is Chair of the Ordnance Survey GeoVation Challenge, a visiting lecturer at Ravensbourne College, and a mentor as part of various startup accelerator programs including TechStars and Bethnal Green Ventures. He is also a failed astronaut, loves basketball, and plays piano including having produced some TV and film music for SonyBMG. Last but not least, he is a proud and often exhausted dad of three kids.


Simone Jaeger | Account Manager

Simone’s work spans account, project and stakeholder management across a range of sectors including commercial innovation, public sector programs and arts/media production. She loves turning ideas into action—blending a can-do approach and keen eye for detail, with a collaborative spirit and sensitivity for what each part of the system needs. Simone’s specialties include finding solutions and making things happen—more specifically; project planning, ethnography and evaluation, event production and management, stakeholder and community engagement. She loves a challenge; no-one said that open innovation was easy – and making genuine and positive connections!


Lily Scowen | Design Associate

Lily has a specialist degree in Visual Communications and a passion for brand identity, typography and illustration—in print and digital mediums​​​​​​​. She believes that all good design should engage, communicate and connect with people, so as a designer, her aim is to create work that is visually appealing and effective in communicating a clear purpose. Lil loves to solve problems for clients and to find ways to create and communicate solutions in the simplest and most accessible forms.


Kate Peardon | Coach & Facilitator

Kate’s talent lies in bringing people together to achieve extraordinary results. She loves challenging the status quo and thinking differently. This enables her to always seek a better way through inspiring and growing people to be the most amazing version of themselves. Kate is currently completing an Executive Masters in Positive Leadership and Strategy at IE University, Madrid, Spain. Her goal is to help organisations leverage strengths rather than addressing constraints to achieve extraordinary results.